At House Of Ree, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free returns policy.
Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Timeframe
You have 7 days from the date of purchase to initiate a return.
How to Initiate a Return
To initiate a return, please email us at [contact information] with your order number and reason for return. We will provide you with a return shipping label and instructions on how to proceed.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping fees are non-refundable.
Exchanges
If you would like to exchange your item for a different size or style, please initiate a return and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [contact information] and we will provide you with a return shipping label and instructions on how to proceed.
Final Sale Items
Please note that final sale items are not eligible for returns or exchanges.
If you have any questions or concerns about our returns policy, please contact us at help@houseofree.com
